Order Agreement - Returning items to ReligiousMall
Religiousmall offers the following guarantees for retail orders:
Quality guarantee: we accept returns for any reason within 30-days from order or 15 from shipment.
Lowest price guarantee: Email us a lowest price of an active US-based retailer
and we will match the price or your order is free.
We would like our visitors and clients to feel secure when
being active in our site. We never share any information
you give us. Further, rest assured that the ReligiousMall return policy is
friendly to the internet buyer. All our items are unique
and produced largely by hand-made processes. We understand the
trust it takes to order online as well as ordering items
that will be unique to your order, and we are honored with
your many orders. We accept: worry-free cancellation of an order at any time before its shipping,
unless the item is hand-crafted
return of a damaged order with full product refund.
Ordering means that you agree to the following:
Returning an item to Religiousmall is always the responsibility of the client.
Returns are accepted only for items in resellable condition.
Please email us to obtain an RMA prior to returning an item
to ensure proper and timely refund. Mail the item to the sender address
or address that you will be given in the email. We have several warehouses
in Athens and Religiousmall and the return address depends
on client convinience and type of return. Not all Religiousmall
sender's addresses can handle customer returns. Large packages
and custom orders must be returned to shipper address. Do not return an item
without first obtaining an RMA. Religiousmall may choose to
offer refund shipping and handling costs as well. A restocking fee
of up to 15% may be charged (25% for hand-crafted, custom, hand assembled,
made-to-order, late or special instructions requested items) on returns. Shipping
and expedited shipping cannot be refunded.
Religiousmall shall not be held liable for any damages including indirect that result from the use of the site or product on or provided through the site, even if Religiousmall has been advised of the possibility of such damages.
In no event will Religiousmall's liability to you exceed the amounts that you paid to Religiousmall in connection with
the related product as applicable law applies.
Religiousmall shall have the right to refuse or cancel any orders at any time for any reason. If your credit card has already been charged for the purchase and your order is canceled, Religiousmall shall immediately issue a credit to your credit card account in the amount of the charge.
Our common policy is to only charges when an order is shipped. Refunds are processed
for any items not shipped within 48 hours of eta determination.
Non optimally executed normal orders (i.e. orders that do not contain
special instructions) will be entitled to full product refund.
An order is non optimally executed when an error has occured
by Religiousmall, and that caused non-delivery of order.
As our clients would testify, in the vast majority of cases
we handle a return to the benefit and client's request and
provide full product refunds. We have many times provided refunds
without requesting a return. We give small presents and
provide interest free payment plans and do everything we
can in our daily transactions to provide a perfect and pleasant
If you have any comments or questions about our web site and our efforts
please send mail to info@ReligiousMall.Com and we will answer you back as
soon as possible.
Church Supplies Manufacturers, Producers and Artists,
Dealers, Marketing companies
Order Inquiries, Customer Service: Please email
We may send an order-specific return address with your RMA#
ATTN: RMA-REL-PLACE YOUR RETURN NUMBER HERE
Please leave your email address also when leaving a message